Last Updated: 26 October 2026
At Jewelbox by Vahida, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our anti-tarnish jewellery.
Personal Details: Name, phone number, email address, billing address, and shipping address.
Order Information: Products purchased, order details, and transaction status.
Payment Information: Payment confirmation and transaction details processed through our payment service providers.
Technical Information: Device details, browser information, and website usage data, where applicable.
We use your information to:
Process and deliver your jewellery orders.
Send order confirmations and shipping updates.
Respond to customer enquiries and provide support.
Improve our products, website, and shopping experience.
Prevent fraudulent transactions and maintain business records.
Send promotional offers and new collection updates where you have agreed to receive them.
We use third-party payment service providers, where applicable, to process online payments. We do not intentionally store your complete card details or banking passwords on our own systems. Payment information is handled according to the relevant payment provider's policies and security practices.
We do not sell your personal information to third parties.
We may share necessary information with trusted service providers, such as:
Delivery and courier partners to ship your orders.
Payment gateways to process payments.
Website hosting, analytics, and technical service providers to operate and improve our website.
Government authorities where disclosure is required by applicable law.
These parties should use the information only for the relevant services or lawful purposes.
Our website may use cookies and similar technologies to improve website performance, remember preferences, understand visitor activity, and support advertising where enabled.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
We take reasonable measures to protect your personal information against unauthorised access, misuse, loss, or disclosure. However, no online platform or electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, resolve disputes, and meet applicable legal requirements. Information that is no longer required will be deleted or handled in accordance with applicable law.
Subject to applicable law, you may request access to your personal information, correction of inaccurate details, or deletion of information that we no longer need to retain. You may also withdraw consent for optional marketing communications.
To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.
Our website or social media pages may contain links to third-party websites, including payment providers and delivery tracking services. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies before sharing your information.
Our website is intended for general customers and is not specifically directed at children. We handle children's personal information in accordance with applicable law and do not knowingly collect such information where prohibited.
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will be published on this page with a revised date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Business Name: Jewelbox by Vahida
Email: [email protected]
Phone/WhatsApp: 8428240614
Business Address: Chennai
We are committed to handling your personal information responsibly and providing you with a safe and trustworthy shopping experience.